Terms and Conditions

Content on this website, including equipment descriptions, photos and blog articles, is general information. It is not medical advice, a diagnosis or a recommendation for any specific equipment. Your treating provider determines what is clinically appropriate.

Starting a request by phone, through a website link or through a form is an inquiry only. It does not create an order, an insurance approval, a coverage decision, a price quote or a delivery commitment. Documentation, benefits, availability and any patient responsibility require review.

Photos marked as equipment examples illustrate a type of equipment. The team confirms the specific product, fit and availability for your request. Brand and model names identify products and do not imply a partnership or endorsement.

An optional website account is not a patient portal, order tracker or insurance tool. Keep your credentials private and tell us if you believe your account was used without permission.

Some links open services operated by others, such as Parachute Health for provider referrals and hosted forms for general questions. Those services have their own terms and privacy practices.

Do not misuse the site, attempt to access systems without permission or submit another person’s information without authority.

See our Privacy Policy, Notice of Privacy Practices, SMS Terms and Accessibility Statement.

We may update these terms as the website changes. The version on this page applies when you use the site.