Availability depends on the item and location
Some equipment ships directly from the supplier. Whether an item can be shipped or delivered to you depends on the specific equipment and your location, so the team confirms it for your request.
Home delivery
Getting equipment home.
Delivery options are confirmed for each request. Here is what to expect and what to ask.
Phone requests accepted 24/7
Know the cost before you commit
If shipping or handling applies, ask the team for the amount before you agree to move forward. Insurance-related responsibility is reviewed separately.
Larger equipment needs coordination
Beds, lifts, power mobility and other larger equipment may need a delivery appointment or setup. Those arrangements are discussed after your request is reviewed and depend on availability.
Questions after you order
For an existing request, delivery coordination or service, visit Patient support. Ask the team how shipment updates are shared for your request.
Good to know
Delivery timing is not guaranteed by this website, and availability can differ between items and areas. Calling does not guarantee approval or delivery.