Get started
Care starts with a conversation.
Choose where you are in the process. We’ll help you understand what comes next.
Your next step
Already have a doctor's order?
Call to discuss the equipment on your order, or complete the online insurance form below. Avery, our AI phone assistant, takes requests 24/7. Ask about secure document submission or request a callback.
Equipment to discuss
Rollators
AI phone assistance · 24/7
When Avery answers, tell her the equipment name shown above.
Check My Insurance Online
A benefits check is a first look at your plan information. It is not a coverage decision, an approval or a cost quote; results may need review by the team.
Open the insurance formOpens OHC’s form on our customer communication service. Have your insurance card handy. You can also start your request by phone.
See our Privacy Policy and Notice of Privacy Practices.
Request a Callback
Leave your contact details and our team can follow up. This form does not collect your question, an equipment order or documents.
Opens OHC’s callback form on our customer communication service.
For equipment and insurance details, use Check My Insurance Online or call. Do not enter medical information or payment details in this callback form.